y77 Privacy Policy – How We Handle Your Personal Data

1. Who We Are and What This Policy Covers

This Privacy Policy explains how y77 collects, uses, stores, and protects the personal information of players who access our platform at y77.onl. It applies to all users based in the Philippines and covers every interaction you have with our services — from account registration through to withdrawals and promotional participation. We are committed to handling your data responsibly and in accordance with applicable Philippine data protection laws, including the Data Privacy Act of 2012 (Republic Act No. 10173).

By creating an account or using any feature of the y77 platform, you acknowledge that you have read and understood this policy. If you do not agree with how we handle personal data, you should not proceed with registration. This policy may be updated from time to time, and the revised version will always be published on this page with an updated date at the top.

2. What Information We Collect

When you register with y77, we collect the personal details you provide directly, including your full name, date of birth, email address, mobile number, and preferred payment method details. We also collect identity verification documents when required to comply with our Know Your Customer (KYC) obligations. This information is necessary to confirm your eligibility to use the platform and to process your transactions securely.

In addition to information you provide, we automatically collect certain technical data when you use the platform. This includes your IP address, device type, browser version, operating system, session duration, and pages visited. We use this data to improve platform performance, detect unusual activity, and ensure a consistent experience across mobile and desktop devices for players in the Philippines.

We may also collect information about your gaming activity, including bet history, deposit and withdrawal records, and bonus usage. This data helps us personalise your experience, identify responsible gaming concerns, and comply with our regulatory obligations. We do not collect sensitive personal information beyond what is strictly necessary for these purposes.

3. How We Use Your Information

Your personal data is used primarily to operate and maintain your y77 account, process deposits and withdrawals in Philippine pesos, verify your identity, and deliver the services you have requested. We also use your information to send you account-related communications such as transaction confirmations, security alerts, and updates to our terms or policies.

With your consent, we may use your contact details to send promotional offers, bonus notifications, and platform news relevant to your interests. You can opt out of marketing communications at any time by contacting our support team or updating your account preferences. Please note that opting out of marketing messages will not affect essential account communications, which we are required to send regardless of your preferences.

We use your gaming activity data to monitor for signs of problem gambling and to apply responsible gaming tools where appropriate. We may also use aggregated, anonymised data for internal analytics and platform improvement purposes. In all cases, your personal data is used only for the purposes described in this policy, and we do not sell your information to third parties for their own marketing use.

4. How We Share Your Information

y77 does not sell, rent, or trade your personal information to unaffiliated third parties. We may share your data with trusted service providers who assist us in operating the platform — including payment processors, identity verification providers, and technical infrastructure partners. These providers are contractually bound to handle your data securely and only for the specific purposes we have authorised.

We may also disclose your personal information where required by Philippine law, court order, or regulatory authority. This includes disclosures to the relevant gaming regulatory bodies, law enforcement agencies, or financial intelligence units where we are legally obligated to report suspicious activity. In such cases, we will disclose only the minimum information necessary to satisfy the legal requirement.

If y77 undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity as part of that transaction. In such an event, we will notify affected users and ensure that the receiving party is bound by privacy obligations no less protective than those set out in this policy. Your rights over your data will remain unaffected by any such transfer.

5. Cookies and Tracking Technologies

The y77 platform uses cookies and similar tracking technologies to enhance your browsing experience, remember your session preferences, and analyse how the platform is used. Essential cookies are required for the platform to function correctly and cannot be disabled. These include session authentication cookies and security tokens that protect your account from unauthorised access.

We also use analytics cookies to understand how players navigate the platform, which pages are most visited, and where technical issues may arise. This data is collected in aggregated form and is used solely to improve the platform experience for users in the Philippines. You can manage your cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of some platform features.

6. Data Retention

We retain your personal data for as long as your account remains active and for a period thereafter as required by applicable Philippine law and our regulatory obligations. Account records, transaction histories, and identity verification documents are typically retained for a minimum of five years following account closure, in line with anti-money laundering requirements. After the applicable retention period has expired, your data will be securely deleted or anonymised.

If you request account closure, we will process your request promptly and cease using your data for marketing or operational purposes. However, certain records must be retained for the legally mandated period regardless of your closure request. We will inform you of the specific retention periods that apply to your data upon request.

7. Your Rights Under Philippine Data Privacy Law

As a data subject under the Data Privacy Act of 2012, you have a number of rights in relation to your personal information held by y77. These include the right to be informed about how your data is collected and used, the right to access a copy of the personal data we hold about you, and the right to correct any inaccurate or incomplete information. You also have the right to object to certain types of processing and to request the deletion of your data where it is no longer necessary for the purposes for which it was collected.

To exercise any of these rights, please contact our support team using the email address listed in the footer of this page. We will respond to all verified requests within the timeframes required by applicable law. Please note that some requests may be subject to identity verification before we can process them, to ensure that your data is not disclosed to an unauthorised party.

If you believe that y77 has not handled your personal data in accordance with this policy or applicable law, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. We encourage you to contact us first so that we can address your concern directly and promptly before escalating to a regulatory body.

8. Data Security

y77 implements industry-standard technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include encrypted data transmission using SSL/TLS protocols, secure server infrastructure, access controls that limit data access to authorised personnel only, and regular security assessments. We take the security of your financial and personal information seriously and continuously review our practices to address emerging threats.

While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security. You are responsible for keeping your account credentials confidential and for notifying us immediately if you suspect any unauthorised access to your account. y77 will never ask you to share your password via email, chat, or any other communication channel.

9. Children and Minors

The y77 platform is strictly intended for adults who meet the legal gambling age requirement in the Philippines. We do not knowingly collect personal data from individuals under the legal age. If we become aware that a minor has registered an account or provided personal information, we will immediately close the account and delete the associated data in accordance with our policies and applicable law. Parents and guardians are encouraged to use parental control tools to prevent minors from accessing online gambling platforms.

10. Contact and Policy Updates

If you have any questions, concerns, or requests relating to this Privacy Policy or the way y77 handles your personal data, please reach out to our support team at the email address shown in the footer of this page. We are committed to responding to all privacy-related enquiries promptly and transparently. This policy is reviewed regularly and updated as needed to reflect changes in our practices, platform features, or applicable regulations. We encourage you to check this page periodically to stay informed of any updates that may affect your rights or how your data is used.